Machine trouble FAQ

Target product: TMC-5V6
Part: Spindle, spindle

< FAQ NO. FAQ-M052 >

In standard specifications, low speed gears are 30 to 1200 rpm and high speed gears are 1201 to 6000 rpm.
For non-standard specifications or if you have any questions, please contact our customer support.

> If the problem is not resolved, click here.

Target product:TMC-500VW
Part: Spindle, spindle

< FAQ NO. FAQ-M055 >

Spindle bearings are grease-filled, but lubricating oil (oil controller) is also used to lubricate the gears in the head and to cool the head.

> If the problem is not resolved, click here.

Target product: TMC-500VW
Part: Spindle, spindle

< FAQ NO. FAQ-M057 >

Spindle bearings are grease-filled, so they are not lubricated with lubricating oil.
Lubricating oil is used for lubrication of gears in the head and cooling of the head as machine maintenance, so lubrication described in the operation manual.

> If the problem is not resolved, click here.

Target product: TMC-40V15
Part: Control panel

< FAQ NO. FAQ-M066 >

Please check the following measures.

It is believed that the device connected to or used in the outlet has exceeded the specified current value (3A).

Disconnect the connected equipment, and since the lever of the circuit breaker (device number "CP-3") in the control panel is probably in the OFF state with the lever down, raise the lever and return it to the ON state, then press the reset button to clear the alarm.

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: TMC-40V15
Part: Control panel

< FAQ NO. FAQ-M067 >

Please check the following measures.

• If the main breaker is a ground-fault breaker, the equipment used in the machine may be leaking current. If it is a leakage current breaker, check the sensitivity current value.
  Since the temperature display on the control panel air conditioner is high, it is possible that the cooling fan is leaking power.
  If there is a measuring device, turn off the power supply and check the insulation resistance between each phase of the cooling fan and between each phase and ground.
• If the main breaker is not a ground-fault breaker, the breaker itself may be defective. Consider replacing it.
  
  

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: TMC-40V15
Part: Control panel

< FAQ NO. FAQ-M068 >

Please check the following measures.

1. Check to see if the breaker or thermal relay in the control panel is tripped (OFF), and check the equipment number that is tripped.
2. Please check for burn marks, loose wires, and loose terminal screws on the tripped equipment, connected wires, terminals, etc.
3. If it is a breaker, raise the lever. If it is a thermal relay, press the reset button of the thermal relay to release it.
   
   

If the above measures do not release the device, or if the problem recurs, there may be a faulty breaker or thermal relay, a faulty device (motor, etc.), or faulty wiring.

> If the problem is not resolved, click here.

Target product: TMC-40V11
Part: Control panel

< FAQ NO. FAQ-M069 >

The battery voltage for the X-axis may have dropped to the battery replacement level in the past or is already at the replacement level. Replace the battery in the battery case attached to the control panel door according to the following procedure.

1. Prepare four new commercially available alkaline batteries (single) as replacement batteries.
2. Turn on the power of the machine (NC). (The screen is on.) (3) Turn on the power of the machine (NC).
   *If the batteries are replaced while the power is off, the stored absolute position data of the machine will be lost and the homing readjustment will be necessary.
3. Loosen the battery case screws and remove the lid.
4. Replace the dry cell battery in the case with a new one, taking care to orient it in the positive/negative direction.
5. Attach the case lid.
6. Turn the power OFF and ON again.
7. If the low battery alarm disappears, you are done. If the alarm is still displayed, turn the power off and then on again.
   
   

This completes the process of replacing the battery, but if the alarm does not go away, please contact our Customer's Support for further assistance.

> If the problem is not resolved, click here.

Target product: Z40V
Part: Control panel

< FAQ NO. FAQ-M070 >

Please check the following measures.

Check that the magnet switch in the control panel, the thermal relay connected to device number "MS-3", and device number "OL-3" are not tripped (OFF).

If tripped (trip reset stick stick sticking out), push in the trip reset button on the thermal relay to release it.

If the problem recurs, the coolant pump (chips or foreign matter in the coolant pump body, motor, or coolant tank), magnet switch, thermal relay, or wiring may be defective, so please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: TMC-40VP13
Part: Control panel

< FAQ NO. FAQ-M072 >

Please check the following measures.

• Open the control panel door and check to see if the lever on the breaker body lifts. If the breaker has tripped, the lever will stop halfway between the "ON" and "OFF" positions. To turn it back on, lower the handle once to the "OFF" position and then raise it to the "ON" position. If it still does not go up, the breaker may be faulty, so please contact our customer's support.
• Check if the lever on the breaker body and the handle on the door side are properly aligned. If the lever does not go up even if the position is correct, the handle may be damaged, etc. Contact our customer support.
  
  

> If the problem is not resolved, click here.

Target products: GPMF in general
Part: NC

< FAQ NO. FAQ-K003 >

All correction inputs are limited to a maximum of 0.2 mm from the set value to prevent input errors.
To set more than 0.2 mm, enter corrections several times or change the indexing position in the program.

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: GPM in general
Part: NC

< FAQ NO. FAQ-K009 >

Machines and customer registration are required for after-sales service support.

Please contact our nearest sales office or our customer support.

> If the problem is not resolved, click here.

Target products: GPM in general
Part: Other

< FAQ NO. FAQ-K011 >

Please check the following measures.

1. Check that no parts have been removed and that wiring and piping are connected.
2. Check the quantity and deteriorated condition of the lubricating oil, hydraulic oil, and coolant tank, and replenish or replace if necessary.
3. Do not turn the hydraulic pressure and lubrication and do not move it until the hydraulic oil and lubricant reach each part.
   If the oil is not well distributed, seizure may occur.
4. Turn on the power and check if the pressure of the hydraulic unit is normal.
   f the pressure is out of the set pressure (gauge setting: set pressure varies depending on specifications), check the hydraulic pump and adjust the pressure.
   <Pressure adjustment method>
   ①Loosen the lock nut on the pressure adjustment screw.
   ②Turn the pressure adjustment screw to adjust the discharge pressure.
   ・To increase pressure: Turn clockwise (clockwise rotation).
   ・To reduce pressure: Turn counterclockwise (left turn).
   ③Tighten the lock nut of the pressure adjustment screw.
5. Check if the pressure in the lubrication unit is normal.
   If the pressure is out of the set pressure (gauge setting: set pressure varies depending on specifications), check the lubrication pump and adjust the pressure.
6. Check if the chuck rest operates properly.
   Grease up and clean. Refer to the instruction manual for the lubrication points.
7. Before moving the shaft, make sure that there are no interfering objects in the equipment, and if chips have accumulated or adhered, clean the equipment before starting operation.
8. Check the machine home position of each axis.
   Check that the origin nameplate matches at the origin position of each axis.
   If the origin is misaligned, origin setting (adjustment) is required.
9.  Please perform a thorough break-in operation.
   Check the instruction manual (maintenance section) for details.
   
   

If you have any questions about the above solutions, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: GPM in general
Part: Other

< FAQ NO. FAQ-K013 >

Perform the following operations and procedures.

1. Fix each unit before moving the machine.
   If you do not have the dedicated fixing jig, please contact our customer support to purchase one.
   Unsecured lifting or moving the unit may result in damage to parts or the unit.
2. After the transfer, the password for transfer detection must be entered.
   Please contact our customer support after confirming the product name, model, and machine number.
3. After relocation, adjust the machine level.
   
   

If you have any questions about the above solutions, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: GPM in general
Part: Hydraulic unit, hydraulic system

< FAQ NO. FAQ-K022 >

Check for leakage points in the machine, for example, by inserting an oil collar (red) into the hydraulic tank.
If there is oil leakage, air may be sucked into the hydraulic equipment and piping, resulting in operational failure.
If it is difficult to locate the oil leak, a mechanical inspection is recommended.

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: GPM in general
Part: Touring

< FAQ NO. FAQ-K024 >

Although it depends on the wear condition of the touching parts, we generally recommend replacement after one year.

If you need parts, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM3050NQ
Part: Traversa

< FAQ NO. FAQ-S001 >

Please check the following measures.

1. Check the deteriorated condition of the spindle belt.
   If there is any deterioration, check the instruction manual and replace it.
2. Check the tension of the spindle belt.
   Adjust the value if it is out of the specified value in the instruction manual.
3. Check for wear on the pulleys.
   If worn, check the instruction manual for replacement.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: MWM454BHQ, MWM-B series
Part: Main spindles and spindles

< FAQ NO. FAQ-S002 >

Please check the following measures.

1. Check the deteriorated condition of the spindle belt.
   If there is any deterioration, check the instruction manual and replace it.
2. Check the tension of the spindle belt.
   Adjust the value if it is out of the specified value in the instruction manual.
3. Check for wear on the pulleys.
   If worn, check the instruction manual for replacement.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM442DM
Part: Coolant tank and coolant system

< FAQ NO. FAQ-S003 >

Please check the following measures.

1. Check for variations in the flow rate and specific gravity displayed on the touch panel.
   As a rule of thumb, if the variation range is greater than ±0.05 g/c㎥, the mass flowmeter should be cleaned.
2. Replace the analog card in the control panel and see if the problem is corrected. (When NC is FANUC)
   
3. Check for alarms on supply pumps and inverters.
   If there is an alarm, replace the supply pump.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM3050NQ
Part: Gonio

< FAQ NO. FAQ-S004 >

Please check the following measures.

1. Check to see if the lamp is lit on the gonio's proximity sensor.
   If it is not lit, replace the proximity sensor.
2. Check that the hydraulic clamp and unclamp are working properly.
   If the unit is not operating properly, check the pressure (specified value) of the hydraulic unit.
3. Check the workpiece clamping status on the touch panel.
   If any abnormality is found, replace the clamp proximity sensor.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM442DM
Part: Traversa

< FAQ NO. FAQ-S005 >

Please check the following measures.

1. Check the traverser by moving it manually to see if there is any snag in its movement.
   If there is any snagging, check for adhesion of sludge, etc. around the traverser. If there is adhesion, clean it.
2. Check if the error occurs while the motor is disconnected.
   If an error occurs, replace the motor.
3. Try replacing the servo amplifier.
4. Check the servo amplifier alarm display.
   If an alarm is indicated, please contact our Customer Support.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM757
Part: Touring

< FAQ NO. FAQ-S006 >

Please check the following measures.

1. Check the touch panel to see if the workpiece is unclamped.
   If the unclamp lamp does not come on in the unclamped condition, replace the proximity sensor.
2. Check if the horizontal unclamping operation works on the touch panel. (stand-alone operation)
   If it does not work, check the pressure (specified value) of the hydraulic unit.
3. Try replacing the solenoid valve.
   
4. If the clamp cylinder is reluctant to move, remove slurry (adhesion) from the clamp cylinder and surrounding area.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: MWM444B2, MWM-B series
Part: Control panel

< FAQ NO. FAQ-S007 >

Please check the following measures.

Turn off all breakers below the secondary side of the main breaker, and turn them on one by one to check for any abnormalities.

If there is any abnormality with the above measures, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM3050NQ
Part: Main spindles and spindles

< FAQ NO. FAQ-S008 >

Please check the following measures.

When a system alarm occurs, the main roller and reel bobbin are out of synchronization and disconnected.

1. Check the contents of the system alarm.
2. Check the 7-segment display of the servo amplifier in the control panel and if there is an error display, Refer to the FANUC maintenance manual and take action in response to the alarm.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM454
Part: Main spindles and spindles

< FAQ NO. FAQ-S009 >

Please check the following measures.

1. Check the deteriorated condition of the spindle belt.
   If there is any deterioration, check the instruction manual and replace it.
2. Check the tension of the spindle belt.
   Adjust the value if it is out of the specified value in the instruction manual.
3. Check for wear on the pulleys.
   If worn, check the instruction manual for replacement.
4. Check for variations in left and right wire tension. If there is any variation, perform load cell calibration.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM442DM
Part: Dancer

< FAQ NO. FAQ-S010 >

Please check the following measures.

1. Check if there is any variation in wire tension.
   If there is any variation, perform load cell calibration.
2. Check if there is no snagging when the dancer arm is moved up and down by hand.
3. Please do so. Check and adjust the reel belt tension.
4. Clean the gap between the load cell cover and load cell if sludge has accumulated.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: MWM444B2, MWM-B series
Part: Dancer

< FAQ NO. FAQ-S011 >

Please check the following measures.

1. Check if there is any variation in wire tension.
   If there is any variation, perform load cell calibration.
2. Check if there is no snagging when the dancer arm is moved up and down by hand.
3. Check and adjust the reel belt tension.
4. Clean the gap between the load cell cover and load cell if sludge has accumulated.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM3050NQ
Part: Control panel

< FAQ NO. FAQ-S012 >

Please check the following measures.

1. Check the 7-segment display of the power supply module in the control panel. If there is an error display, replace the power supply module and check the operation.
2. Check the 7-segment display of the CPU (master) in the control panel. If there is an error display, replace the backup module and check the operation.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: MWM454BHQ, MWM-B series
Part: Control panel

< FAQ NO. FAQ-S013 >

There may be a failure of electrical components inside the control box.
Please contact our Customer Support.

> If the problem is not resolved, click here.

Target product: MWM3050NQ
Part: Feed unit

< FAQ NO. FAQ-S014 >

Please check the following measures.

1. Check the motor load factor at the time of the alarm.
   If the feed rate is 80% or more, check for sludge or other deposits around the feed area. If there is adhesion, clean the area.
2. Check if there is any position where the load fluctuates when the feed is operated up and down.
   If there are load variations, check for interference from covers, etc.
3. Open the feed slide cover and check the condition of the ball screw and grease lubrication.
4. Replace the servo unit and see if the load condition improves.
   
   

If the above solutions do not solve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.

Target products: MWM454B, MWM-B series
Part: Dancer

< FAQ NO. FAQ-S015 >

Please check the following measures.

1. Check the deteriorated condition of the spindle belt.
   If there is any deterioration, check the instruction manual and replace it.
2. Check the tension of the spindle belt.
   Adjust the value if it is out of the specified value in the instruction manual.
3. Check the spindle pulley for wear.
   If worn, check the instruction manual for replacement.
4. Check and adjust reel belt tension.
   Adjust the value if it is out of the specified value in the instruction manual.
5. Check the condition of the reel belt and replace it if it has deteriorated.
    If there is any deterioration, check the instruction manual and replace it.
6. Check the reel shaft pulley for wear.
   If worn, check the instruction manual for replacement.
7. Check for wire tension variation.
   If there is any variation, perform load cell calibration.
8. Check if there is any snagging when the dancer arm is moved up and down by hand.
   If there is any snagging, clean the sludge near the cover of the dancer arm mounting area.
   
   

If the above solutions do not resolve the problem, please contact our Customer Support.

> If the problem is not resolved, click here.