Privacy policy

Collection of Personal Information

Komatsu NTC may collect personal information that can be used to identify you when you make inquiries or request information materials through our website. If you do not wish to provide personal information to Komatsu NTC, you may refuse to provide it at your own discretion. However, in such case, you may not be able to use some of the services on this website that require personal information.

Use of Personal Information

Personal information provided by customers will be used only within the scope of the purpose specified by the customer. If it becomes necessary to use the customer's personal information beyond the scope of the stated purpose, the customer will be notified of the purpose of use in advance. If the customer does not consent to such use, the customer may refuse such use at his/her own discretion.

Non-Disclosure of Personal Information to Third Parties

Komatsu NTC shall not disclose, transfer, or rent the personal information provided by customers on this website to any third party.
However, Komatsu NTC will not disclose, transfer, or rent your personal information to any third party in the following cases


  1. When we have the customer's consent.
  2. When it is deemed necessary to disclose the personal information to Komatsu NTC's affiliated companies or agents in order to respond to the customer's inquiry.
  3. When it is necessary to disclose the personal information to a subcontractor or cooperating company in order to carry out the purpose of collection that has been clearly indicated to the customer.
  4. When the information is processed as statistical data in such a way that individual customers cannot be identified.
  5. When disclosure of personal information is required by law.

Access Log

Information on when and from where a visitor accesses Komatsu NTC's web site is stored as an access log on the web server of Komatsu NTC. Such data will be used for the purpose of statistics and analysis of the use of Komatsu NTC's website, and in principle will not be used for any other purpose.

In addition, this website uses Google Analytics in order to analyze customer access and improve the website.
For this purpose, we use "cookies" provided by Google Analytics to collect information such as access pages and IP addresses.

The information collected does not contain any personally identifiable information (name, address, telephone number, e-mail address, etc.).
For more information about the use of "cookies" and the information they collect, please refer to the Google Analytics Privacy Policy.