Contact us by phone

Please contact your nearest overseas subsidiary.

The contact information in Japan for inquiries differs depending on the product. Please contact us after confirming.

In addition, it may be difficult to reach us by phone, so please use our web-based inquiry system.


Inquiries about equipment problems, etc.

▶Machining centers, grinding machines, SMART-FTL, transfer systems

Customer Support, Japan office

+81-763-22-1307

Monday-Friday 9:00-17:00 JST
(Closed on weekends and holidays)

▶Crankshaft milling machines and shaft measuring machines, wafer manufacturing equipment for semiconductors and materials, automotive battery manufacturing equipment, image inspection and assembly equipment, other equipment

Customer Support, Japan office

+81-763-22-8433

Monday-Friday 9:00-17:00 JST
(Closed on weekends and holidays)

Inquiries and estimates for parts and repair work

Service Sales, Japan office

+81-763-88-2905

Monday-Friday 9:00-17:00 JST
(Closed on weekends and holidays)


Inquiry from the web

Please use our web-based inquiry system, as it may be difficult to contact us by phone.

> Service & support Inquiries

Machine trouble FAQ

Please refer to the summary of inquiries about machine trouble.

> Machine trouble FAQ

Frequently asked questions

Please refer to the summary of the inquiries frequently received from customers.

> Frequently asked questions