Frequently asked questions

About service & support

I would like a phone number to call in case of equipment problems.: Please see "Contact us by phone".

> Contact us by phone
I would like to know how to resolve equipment problems.: Please refer to the "Machine trouble FAQ".

> Machine trouble FAQ
I want to request maintenance and repair.: Please contact our sales staff for further information.

> Inquiry form
I would like to know the service locations.: You can search for a location by clicking on "Location of offices".

> Location of offices
I would like to know who to contact if I purchase a used machine.: Please refer to "Request for registration of relocation and resale machines".

> Request for registration of relocation and resale machines