General inquiry

Inquiries about Introducing Products and Solutions

Please feel free to contact us if you have any inquiries, quotations, or other questions about our products and solutions.

*Please note that it may take several days to reply to your inquiry depending on the nature of the inquiry.
*Please note that inquiries received on Saturdays, Sundays, national holidays, and other company holidays will be answered on the next business day or later.

For customers who are using our products

Please check here for support information regarding the products you are using.
Also, please feel free to contact us for service and support requests, quotes for spare parts, or when you purchase our used machines.

*Please note that it may take several days to reply to your inquiry depending on the nature of the inquiry.
*Please note that inquiries received on Saturdays, Sundays, national holidays, and other company holidays will be answered on the next business day or later.

Inquiries about Komatsu NTC

Please note that we may not be able to respond to all inquiries.

*We will not respond individually to inquiries, opinions, or requests related to sales, slander, questionnaires, surveys, requests for donations, or other matters not directly related to our group.
*We may take a few days or longer to reply depending on the nature of your inquiry.

Inquiries about products and services overseas

If you are considering introducing our products overseas or requesting support overseas, please contact our local service centers.
Contact information can be found here.